Glossary
C
- C-learning
- See instructor-led training.
- Cable modem
- A modem that uses cable television s coaxial cables to transmit data at faster speeds than modems using telephone lines.
- CAI (computer-assisted instruction):
- The use of a computer as a medium of instruction for tutorial, drill and practice, simulation, or games. CAI is used for both initial and remedial training, and typically does not require that a computer be connected to a network or provide links to learning resources outside of the course. See also CBT.
- Case study
- A scenario used to illustrate the application of a learning concept. May be either factual or hypothetical.
- CBL (computer-based learning)
- See CBT.
- CBT (computer-based training)
- An umbrella term for the use of computers in both instruction and management of the teaching and learning process. CAI (computer-assisted instruction) and CMI (computer-managed instruction) are included under the heading of CBT. Some people use the terms CBT and CAI interchangeably.
- CD-ROM (compact disc read-only memory or compact disc read-only media)
- A computer storage medium similar to the audio CD that can hold more than 600 megabytes of read-only digital information.
- Certification
- 1) The awarding of a credential acknowledging that an individual has demonstrated proof of a minimum level of knowledge or competence, as defined by a professional standards organization. Professional certification can be used as a screening tool and verification of an individual s skills and knowledge. 2) Program that evaluates products or tools according to predetermined criteria, such as ASTD s E-Learning Courseware Certification (eCC).
- Change of control
- any change in the control exercised over a beneficiary. Such control may result in particular from: – direct or indirect holding of a majority of the share capital of the beneficiary or a majority of the voting rights of the latter's shareholders or associates, or – direct or indirect holding in fact or in law of decision-making powers in the beneficiary.
- Chat
- This rather generic term has come to describe one of the more popular activities on the Internet. Using special software, Internet users can enter chat areas or "virtual spaces," where they can communicate in real time. While most chat software only lets users talk by typing, more advanced products assign avatars, 2D or 3D characters, to each participant. These avatars may even have expressions selected by the chatters. The most advanced products not only use avatars, but also let users with sound cards speak to each other.
- Chat room
- A virtual meeting space on the Internet, an intranet, or other network, used for real-time text discussions. Unlike one-to-one instant messenger applications, chat rooms enable conversations among multiple people at once.
- Check
- ‘Check’ forms the third stage of the PDCA natural improvement cycle.
Monitoring and (where appropriate) measuring processes and their outcomes against the planned policies, objectives and requirements. - Chunk
- (noun) A discrete portion of content, often consisting of several learning objects grouped together. (verb) To separate content into discrete portions or aggregate smaller content elements into customized configurations.
- Circulated letters
- Stating company policies on a certain issue to all suppliers, contractors and/or buying agents.
- Classroom training
- See instructor-led training.
- Client
- The customer side of a client/server setup. To confuse matters, when you log on to a server, the word client can refer to you, to your computer, or to the software running on your computer. For example, to download something from an ftp site, you use ftp client software.
- Client-server
- Two computer systems linked by a network or modem connection where the client computer uses resources by sending requests to the server computer.
- CLO (Chief Learning Officer)
- The executive with primary responsibility for strategic human capital development. The CLO ensures that all learning investments focus on accomplishing the organization s mission, strategy, and goals; provides a single point of accountability for those investments; develops the corporate learning strategy; creates a culture of continuous learning; fosters communities of practice; integrates training functions; drives cultural transformation; and measures the impact on organizational performance. The CLO increasingly reports to either the CEO or senior vice president of HR. He or she is to learning what the CFO and CIO are to finance and information technology.
- CMI (computer-managed instruction)
- The use of computer technology to oversee the learning process, including testing and record keeping.
- CMS (content management system)
- A centralized software application or set of applications that facilitates and streamlines the process of designing, testing, approving, and posting e-learning content, usually on Webpages.
- CMYK
- CMYK identifies the four colors used in traditional printing presses, and stands for, respectively, cyan, magenta, yellow, and black.
- Coaching
- A process in which a more experienced person, the coach, provides a worker or workers with constructive advice and feedback with the goal of improving performance.
- CoD (Content on demand)
- Delivery of an offering, packaged in a media format, anywhere, anytime via a network. Variants include audio on demand (AoD) and video on demand (VoD).
- Code of conduct
- A set of conventional principles and expectations that are considered binding on any person who is a member of a particular group
- Codec (coder/decoder)
- Device used to convert analog signals to digital signals for transmission, and to reconvert signals upon reception at the remote site, while allowing for the signal to be compressed for less expensive transmission.

Glossary