November 23, 2018 Testimonial – PROMIS® in AVIS Milano
in AVIS, the Italian Association of Blood Volunteers in Milan, is burdened with the obligation to comply with all the rules and regulations required by Health Accreditation (national and European standards), Good Practices in the Pharmaceutical Sector, Occupational Safety, ISO 9000:2015 (Quality), Privacy, Data Protection and IT
PROMIS® at CeBIT 2014, Creating Digital Jobs through Communities of Knowledge PROMIS® in the daily practice with Chemical Process Safety
Participants:
Richard Gowland, Technical Director at the European Process Safety Centre (epsc)
Caterina Berbenni-Rehm, CEO at PROMIS @Service, Luxembourg
A German communication scientist and self-called public intellectual has stated: „Information is the cement of society“. Do you agree or disaccord? Or maybe you want to add something?
How easy or how difficult is it to make IT knowledge tangible and measurable in its value and benefits for SMEs and organizations?
Undoubtedly, the world around us gets more and more interconnected and globalized. Are „knowledge economy“ and „networking economy“ the new driving forces of nowadays information society?
What is actually meant by „collaboration“ in today’s business environment and is its great potential already exploited enough?
In what way does the professional, highly qualified cloud platform PROMIS® specifically support SMEs following the changing work processes?
In a broadcast last year in this studio there was discussed – amongst others – the request of the European Commission for public institutions to open their shrines full of information, data, knowledge and to put them at the service of users. Please give us an idea of what has happened within this context during the last 12 months.
1. Metal processing midsized enterprise group: Alfred Haas, Director of Operations and Integrated Management, AVI GmbH, Raaba, Austria.
With PROMIS® it is possible, for the first time, to represent central claims of a company, such as legal requirements from the quality, environmental and safety management, in a simple and comprehensive way while remaining compliant to norms and standards. The clear and logical structure of the software allows rapid work after a really short introduction phase.
The possibility to link all individual containers with each other, allows the creation of a data network that is logically closed in itself and self-sustaining. Automated processes and procedures support a resource-saving maintenance of the system also for large companies.
2. Recycling SME: Mr. Joseph Hrastnig, Schrott-Waltner GmbH, Graz, Austria
Austrian recycling company Schrott-Waltner is benefitting from impressive improvements in company performance:
A move to virtually paperless quality and environmental management systems (certified to ISO 9001 and 14001) and health and safety management.
20% reduction in consultancy fees.
25% savings in employee time
Improved relationships with local authorities because relevant and up-to-date information is available quickly in a single repository.
€15,000 annual savings in quality and environmental management operations.
A fall in the number of employee accidents.
Overall, Schrott-Waltner calculates that the PROMIS® system helps it make around €25-30,000 in annual savings.
Commercial manager Josef Hrastnig states: ‘We maintain practically paperless ISO 9000, ISO 14000 and health and safety system certifications using myPROMIS®. Updates can be made continually and the cost of interim audits can be kept within reasonable limits for a small firm like us. The external auditors are very positive about the use of myPROMIS® and have welcomed the further development of the system.’
3. Richard Gowland, Technical Director of the European Process Safety Centre - PROMIS® and Chemical Process Safety
Chemical operations require a process safety management (PSM) approach which considers hazards and risks at the facility itself and often the potential impacts outside it, on the community and on the environment. Typical areas of concern include toxic releases, fires and explosions. While these issues are not confined to SMEs, managing them may present a greater challenge when limited resources are available.
Richard Gowland, Technical Director of the European Process Safety Centre and past Chair of the European Technology Platform on Industrial Safety (ETPIS) has used the framework of PROMIS® to create simple PSM structures proportionate to the potential consequences if control is lost. The Chemical Process Safety pyramid incorporates tools for all the key stages, and links to the relevant legislation and descriptions of common means of conformance.
Richard Gowland comments:
‘The evolution of the chemicals sector has resulted in many opportunities for SMEs but also new burdens and risks. The PROMIS® Chemical Process Safety pyramid will provide a focal point for consultants, companies wishing to widen the use of their own methods and help the industry to improve.’
4. Rainer Tielsch, Prof. h.c. Dr. rer. sec., Dipl.-Psych.
Bergische Universität Wuppertal Fachbereich D - Architektur, Bauingenieurwesen, Maschinenbau, Sicherheitstechnik
….I can only congratulate you on a system like PROMIS®, which –in the long run - stands to allow both industry and public bodies to save billions of Euros through highest efficiency!
I believe you are right in your vision and your goal. I will also start using PROMIS®, and will support you in passing the message on to others….
AVIS, the Italian Association of Blood Volunteers in Milan, is burdened with the obligation to comply with all the rules and regulations required by Health Accreditation (national and European standards), Good Practices in the Pharmaceutical Sector, Occupational Safety, ISO 9000:2015 (Quality), Privacy, Data Protection and IT Security (GDPR).
It has recognized the digital platform as an ideal tool to manage the legal requirements in a single system, actively involving and supporting all staff in conformity with the rules and regulations during their daily work. The same people, equipment and processes are involved in the different contents for monitoring, so it was essential to avoid redundancies, data processing, and certainty of updating.
The clear and logical structure of the platform, which offers structural content such as generic processes and risk assessment catalogues, allowed AVIS to be immediately operational. After 5 days of training and only 3 weeks (8 hours/day) of customization, the platform is in use and grows day by day following the process of continual improvement.
The knowledge inside AVIS-Milan regarding “how”, “why” and “what are the rules is now available to managers and employees at an individual level, through a workstation (dashboard) customized for each role and workplace, which allows the employees to receive a legally compliant answer to their question with a simple click. Tutto ciò secondo i compiti attribuiti e sulla base del “bisogno di sapere” di ognuno, in modo che tutti i requisiti necessari diventino trasparenti e siano convogliati attraverso l’organizzazione in una fonte di risorse facilmente accessibile.
For AVIS, the social impact is clear: the digital platform supports staff in optimising their time and the quality of their daily work, ensuring safety and high quality services to blood donors thus reducing risks and costs in a measurable and sustainable manner.
Vanghelis Spiridon, technical coordinator, head of medical procurement and member of the quality team at AVIS writes:“…to perform these functions I have always looked for a tool that would help me in my work in a flexible way, adapted to my needs, to those of our organization and the growing need to comply with ISO standards, the new GDPR standards and Health and Safety at Work. With PROMIS® I have reached a point of optimum management of everything that is my responsibility, I have seen that the nurses and doctors are satisfied with the simplicity of the management system, and above all I am pleased that PROMIS® follows and meets all my needs in the service of AVIS.
About us
PROMIS@Service Sarl helps European organisations to deal with a complex regulatory environment, to structure processes and data systematically and efficiently, and to achieve de facto compliance with legal requirements and the major international Standards for Quality, Environmental and Health & Safety management.
in 
